The authors of the document are probably right and an average Joe will destroy the document formatting in Word. docx file telling “oh please dear user do not change my beautiful document and just try to have your text in the predefined fields”. The documention “protection” is not actually very big protection at all. You need to know the password to enable the editing of the document. But this is prevented using Microsoft Word form password protection mechanism. You could easily fill in the form if you could simply just edit the document and put the text there. This wouldn’t happen in the beatiful word of Office productivity suite, would it?
However there are problems filling in those fields because of document formatting, Microsoft Word version incompatibility, etc. You need to fill in the fields which are supposed to be nicely laid out for you. Let’s say that you get a form, for example from the government, in Microsoft Word format.